What was also advised to do if the sync is not happening is the following: If you head over to Delve and sign in to Office 365, you will be able to update your photo manually here. Here is the link to one article where people are describing the same issue we were having.įrom a SharePoint Online perspective, it was advised that if you do not fully cut over to Exchange Online, you will have these issues, but I am not sure I agree with this statement as some tenants work and others don’t. After advising them we were not having any sync issues, and the users all have licenses assigned even though they are on-premises, we were advised to wait some more time for the sync to happen. They said we need to check the licensing, and because we are in hybrid mode, how long ago did the sync happen. And this causes confusion for people when they look for you on different platforms.īefore we get to why this is happening, I opened a ticket with Microsoft, which sent me a few links regarding the sync.
But what happens when things do not go according to plan? Recently, I noticed that my Teams photo is different from my Office 365 one, and I did not have one showing on SharePoint Online.
Shutterstock Microsoft 365 user profile photos: When things go wrongįor many who have been implementing profile photos in Active Directory, having these now sync across all applications like Microsoft Teams, Office 365, Skype for Business ( if still used), SharePoint, and other applications is expected.
You can do the same from SharePoint and have someone upload photos of users, for example, photos done by a professional company. Applications like CodeTwo can import user photos into Active Directory, or you can do it in Active Directory yourself, as we will show you below. It’s also a good feature for IT staff so that employees know who they are calling and dealing with. Many companies want this information shown, especially when it comes to a hierarchy of employees reporting to a manager and who that person reports to. They give you the face of a person either in the company or external to the company. User profile photos, especially in Microsoft 365, are one of the most common features in applications today.
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